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LA Fashion Outlet offers the following Returns Policy:

We appreciate your business and we want you to be 100% satisfied with our merchandise. If for any reason you are unhappy with your order you can return it to us within 30 days for a refund. You will not be credited for shipping charges paid on the original order.

Please save the invoice received with your package, as this is your receipt. You must include this invoice with the return package for identification purposes.

Buyer is responsible for return shipping charges. We are not liable for items lost during shipment. We advise that you purchase tracking information for your return package.

All returned items must be in their original condition, folded neatly with all hang tags(if applicable), ribbon and labels attached. You may be charged a pressing fee if the item returned is wrinkled beyond normal packing and shipping standards in addition to the restocking fee. The returned garment(s) must be unworn, unwashed - free of perfume, pet hair, smoke, make-up, etc. You may be charged a 40% deodorizing and cleaning fee which will be subtracted from your credit along with the restocking fee. Any items returned in any condition other than their original sent condition will not be eligible for return.

All return items must be received within 30 days from order date. Any returns received after that date will at our discretion either be accepted with a 15% restocking fee or returned to the buyer at their cost.

Exchange items reserved are only held for 30 days from the order date and will be re-listed for sale afterwards. Exchanges are limited to one time only, no second exchange requested will be accepted.

The following items cannot be returned. All Sales are Final:

Please check your order when delivered. Claims for damaged or missing garments from your invoice/packing slip must be made within 48 hours after delivery. Claims should be made via email. Claims for garments damaged or ordered but not shipped made after 48 hours will not be honored.

Returns and exchanges can take approximately 2 weeks for processing. We appreciate your patience.
Last Updated: 23 Oct 2009 14:01:57 PDT home  |  about  |  terms  |  contact
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